Bill McDermott

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CEO, ServiceNow; Former CEO, SAP

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Bill McDermott: Biography at a Glance

  • Bill McDermott is one of the technology industry’s most admired and accomplished leaders. 
  • He joined ServiceNow as President, Chief Executive Officer, and Member of the Board of Directors and is also on the Board of Directors or Zoom.
  • Prior to ServiceNow, McDermott served as Chief Executive Officer of SAP, the largest maker of business software with more than 100,000 employees and 425,000 customers worldwide.
  • During his tenure, SAP’s market value soared from $39B to more than $160B as all key metrics tripled or quadrupled. SAP employees routinely rated McDermott in the high 90s on employment websites, making him one of the most popular business leaders in the world.
  • In 2014 he authored Winners Dream: A Journey from Corner Store to Corner Office. The best-selling memoir chronicled McDermott’s roots as a small business owner and his remarkable rise up the corporate chain of command at iconic brands like Xerox, Gartner, Siebel Systems, and SAP.
  • He has received countless awards for his business and civic leadership, including the Silicon Valley Leadership Group’s Lifetime Achievement Award and the Children’s Aid Society of New York’s Promise Award.
  • A recreational basketball player, McDermott is the grandson of Naismith Memorial Basketball Hall of Fame inductee Bobby McDermott.

 

Videos

Biography

Bill McDermott is one of the technology industry’s most admired and accomplished leaders. In November 2019 he joined ServiceNow as President, Chief Executive Officer, and Member of the Board of Directors. The fastest-growing enterprise cloud company at scale, ServiceNow’s purpose is to make the world of work, work better for people. McDermott is also on the Board of Directors or Zoom.

Prior to ServiceNow, McDermott served as Chief Executive Officer of SAP, the largest maker of business software with more than 100,000 employees and 425,000 customers worldwide. During his tenure, SAP’s market value soared from $39B to more than $160B as all key metrics tripled or quadrupled. SAP employees routinely rated McDermott in the high 90s on employment websites, making him one of the most popular business leaders in the world.

In 2014 he authored Winners Dream: A Journey from Corner Store to Corner Office. The best-selling memoir chronicled McDermott’s roots as a small business owner and his remarkable rise up the corporate chain of command at iconic brands like Xerox, Gartner, Siebel Systems, and SAP. He has received countless awards for his business and civic leadership, including the Silicon Valley Leadership Group’s Lifetime Achievement Award and the Children’s Aid Society of New York’s Promise Award. A recreational basketball player, McDermott is the grandson of Naismith Memorial Basketball Hall of Fame inductee Bobby McDermott.

McDermott holds an MBA in business management from the J.L. Kellogg Graduate School of Management at Northwestern University and he completed the Executive Development Program at the Wharton School of the University of Pennsylvania.

Topics

Winners Dream: A Journey from Corner Store to Corner Office
The Opportunity of a Lifetime: Services in the Era of the Consumer
Re-Engineering a Corporation
The Future of Technology
Global Business Outlook
Change Management
Leadership
Power Selling
Corporate Culture
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Bill delivered his message with such poise, humility, and clarity. Our audience was inspired and moved by the precision in which he told his story. His talk was outstanding and the VIP Q&A was off-the-charts golden. I know that hundreds of thousands of leaders around the globe were significantly impacted by his presence at Leadercast 2014.

We are raving Bill McDermott fans and couldn’t be more fired up about the budding friendship and partnership. Thank you for a remarkable day.

Leadercast 2014
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