Business Growth Expert & 7x New York Times Bestselling Author

Business Growth Expert & 7x New York Times Bestselling Author
Jay Baer is a business growth and customer experience expert, advisor, researcher, author, and analyst. He has spent 30 years helping more than 700 of the world’s most iconic brands, including Nike, Oracle, Salesforce, Bentley, and The United Nations, gain and keep more customers. A 7th-generation entrepreneur, Jay has written seven best-selling books on marketing and customer experience, and founded five, multimillion-dollar companies. Jay is an inductee into the professional speaking hall of fame, and travels globally teaching business growth principles to in-person audiences. This year, Jay was voted the #1 Global Guru for marketing, and the #2 Global Guru for customer experience. Also the creator of multiple award-winning podcasts, Jay currently hosts The Spirit Guides show, about the entrepreneurial journey of the world’s top content creators. A lover of plaid suits and a hater of red tape, Jay is also the world’s #2 tequila influencer, publishing 25 videos per month on Instagram, TikTok and beyond.
Customer expectations are always rising. Customers demand perfection (or nearly so) and they want it instantly. With customer experience often outweighing price as a deciding purchase factor, mastering crucial customer interactions is vital for success.
In "Quick. Clear. Kind. The 3 Unbreakable Rules of Customer Loyalty," Jay Baer delivers an energetic, compelling, HIGHLY customized, and hilarious presentation backed by real data.
This keynote reveals the three essential components that foster customer loyalty: being quick, clear, and kind.
Attendees will learn actionable strategies to improve these pivotal areas, helping to win more customers and keep them coming back.
Elevate your customer experience and turn these non-negotiables into your competitive edge.
The best way to grow any business is for your customers to grow it for you.
However, achieving this requires delivering a customer experience that sparks conversations. Word of mouth drives 50% of all purchases, yet it's often overlooked. We can't assume our customers will talk about us—they need a compelling story to share.
In this conversation, Jay Baer offers a hilarious and interactive presentation filled with real-world examples and cutting-edge research.
He reveals how to craft a unique story for your business, transforming customers into your most effective sales and marketing force.
This powerful keynote inspires real change among attendees, reshaping their understanding of how customer experience intersects with marketing, sales, and operations. The insights provided lead to significant growth and enhanced cooperation.
How long are you willing to wait? If you’re like most of your customers, the answer is very little. In today's fast-paced market, your customers are deciding to buy from you based on how quickly you respond to their needs.
Speed is not just a luxury; it's a critical factor driving purchase decisions.
In "Time IS Money: How to Exceed Customers' Need for Speed," Jay Baer explores why over half of customers choose businesses that respond first, even at a higher price.
Discover why 2/3 of customers rate speed as important as price.
This engaging presentation will arm you with actionable insights and strategies to outpace your competition, exceed customer expectations, and turn speed into your ultimate competitive advantage.
Haters aren’t your problem—ignoring them is.
In today's climate of complaint, people are more vocal about their dissatisfaction, making it feel like you're constantly managing negativity. But this rise in complaints actually presents a tremendous opportunity for growth.
In "Embrace Complaints and Boost Your Business," Jay Baer delves into The Science of Complaints—exploring why and where your customers (and team members) voice their dissatisfaction and how to convert it into a powerful business edge.
This eye-opening presentation equips attendees with critical steps to retain and delight customers in a disrupted era, where customer service has become a spectator sport.
Jay also shares strategies for effectively handling feedback, including negativity from colleagues and teammates, transforming discord into collaboration and growth.
Contact CAA Speakers at (424) 288-2898 or speakers@caa.com to book Jay Baer to speak at corporate or private events, keynote speeches, speaking engagements, workshops, fireside chats, motivational speaking, or virtual appearances.
Quick booking processAs one of the most influential talent agencies in the world, CAA handles all speaking engagements from contract to event day coordination.
CAA Speakers is the preferred booking agency to contact for Jay Baer’s speaking engagements. Contact speakers@caa.com for all Jay Baer in-person appearances and keynote speaking requests.
Contact Jay Baer's agentCAA Speakers can check Jay Baer's speaking calendar with direct access to availability and official pricing. While many websites may list Jay Baer, CAA Speakers is the direct source for authentic information about availability and pricing.
Jay Baer's speaking fee varies by event type, location, and requirements. As a top keynote speaker, Jay Baer's fee reflects their expertise and market demand.
Speaking fee factors:Additional costs: Travel, accommodation, A/V requirements, and optional meet-and-greets.
Contact CAA Speakers at speakers@caa.com for Jay Baer's current speaking fee and detailed cost breakdown.
The cost to book Jay Baer as keynote speaker includes their speaking fee plus travel and logistics expenses.
Total booking cost includes:Email speakers@caa.com for Jay Baer's exact booking cost and customized pricing proposal.
Contact CAA Speakers at speakers@caa.com for all Jay Baer speaking engagements.
Official contact for Jay Baer bookings:Include your event date, location, audience size, and budget when contacting CAA about booking Jay Baer.
Yes, Jay Baer speaks at virtual events with professional-grade equipment and interactive presentation style.
Jay Baer's virtual event options:Virtual events offer global reach, flexible scheduling, and reduced travel costs while maintaining Jay Baer's engaging presentation quality.
Contact CAA Speakers for Jay Baer's virtual event availability and technical specifications.
Book Jay Baer for corporate conferences, industry events, private functions, and virtual presentations. Jay Baer customizes content for any audience size or event type.
Event types:Jay Baer engages audiences from private executive meetings to large conferences with thousands of attendees.
Contact CAA Speakers to discuss how Jay Baer can customize their presentation for your specific event.
Check Jay Baer's speaking availability through CAA Speakers at speakers@caa.com. Book 3-6 months in advance for best date selection during peak seasons (September-November, March-May).
Availability factors:Contact CAA early in your planning process to secure Jay Baer for your preferred event date.
Book Jay Baer through CAA Speakers for guaranteed authentic representation and professional event coordination. CAA is the preferred booking agent for Jay Baer, with direct access to their speaking availability and decades of experience representing the world’s top keynote speakers.
CAA booking advantages:Trusted by Fortune 500 companies for their most important speaking engagements. Contact speakers@caa.com to book Jay Baer for your next event.
Yes, Jay Baer speaks at private corporate events, executive retreats, board meetings, and exclusive functions.
Private event types:Private event benefits: Customized content, enhanced interaction, complete confidentiality, and flexible scheduling.
Contact CAA Speakers for Jay Baer's private event availability and confidential pricing proposals.
CAA Speakers responds to Jay Baer booking inquiries within 24 hours during business days. Complex requests or international events may take up to 48 hours for detailed proposals.
Response timeline:Include complete event details (date, location, audience size, budget) for fastest response times.
Book Jay Baer 3-6 months in advance for best availability, especially during peak speaking seasons. Early booking ensures better date selection and rate negotiations.
Recommended booking timeline:Peak seasons: September-November and March-May book fastest. Contact CAA Speakers early for priority consideration.
Get Jay Baer pricing information by contacting CAA Speakers at speakers@caa.com with your event details. Receive detailed cost breakdown within 24-48 hours with no obligation to book.
For accurate pricing, include:CAA provides transparent pricing with all costs included - speaking fee, travel, accommodation, and technical requirements.