Bestselling Author of Beyond Happiness, CEO & Cofounder of Delivering Happiness
Jenn Lim: Biography at a Glance
- Jenn Lim is the CEO and CHO (Chief Happiness Officer) of Delivering Happiness, co-founded with Tony Hsieh (CEO of Zappos.com) to inspire science-based happiness, passion, and purpose at work, home, and in everyday life.
- Jenn draws on her decades of experience in culture and strategy to translate it into a practical “how-to” framework so workplaces can adapt quicker, couple purpose and profits, and modernize org design to the Great Resignation and Great Awakening.
- Jenn helped Zappos grow from a startup into a billion-dollar business and created the first (of several) Zappos Culture Books, an embodiment of how companies can use company culture as a way to increase productivity and profitability.
- Her 2021 release, Beyond Happiness, shows organizations how to cultivate a culture that can adapt to change, be highly profitable, and support all its people.
- She guides all people—no matter the title or role—on how to live more meaningful lives through the work they do every day.
Videos
Biography
Jenn Lim is the CEO and CHO (Chief Happiness Officer) of Delivering Happiness (DH), a company she and Tony Hsieh (CEO of Zappos.com) co-founded to inspire science-based happiness, passion, and purpose at work, home, and in everyday life.
Jenn was a consultant with Zappos during the years it grew from a startup into a billion-dollar business. She created the first (of several) Zappos Culture Books, an embodiment of how companies can use company culture as a way to increase productivity and profitability.
Jenn led the launch and management of the book Delivering Happiness, which sold over 800,000 copies internationally and hit #1 on numerous bestsellers lists including the New York Times, Wall Street Journal, and USA Today. It was voted one of the best business books by NPR, Inc. Magazine, The Wall Street Journal, remained on the New York Times list for 27 weeks, and has been published in 20 languages around the world.
In 2021, she released the bestselling book Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impact. In the book, she shares how organizations of every kind can cultivate a culture that can adapt to change, be highly profitable, and support all its people.
Jenn’s experience with Zappos, combined with her development of scientific frameworks for workplace happiness, created the evidence that happier employees = happier customers = successful companies (and meaningful lives).
Upon the discovery that every organization can have similar results, DH evolved into the culture coachsulting company it is today...to help businesses, hospitals and governments actualize their own sustainable culture for positive ROI.
Jenn's mission is both simple and profound: to teach businesses how to create workplaces that generate profit, prioritize people and growth at every level of the organization, and make an impact by being true to the core of ourselves.
Topics
DELIVERING HAPPINESS
Happiness as a Business Model
Making dollars and sense of why an investment in happiness will increase your productivity, profitability and sustainability as a company.
Living with Passion and Purpose
Jenn’s personal life lessons and discoveries through her own journey with Delivering Happiness, Zappos and her passion and purpose to inspire happier companies and communities, that together, create a happier world for all.
Starting, Scaling and Sustaining Culture
Key learnings and insights from working with over 250 companies in various stages of culture evolution, all towards creating a distinct culture of values that can be scaled and sustained for long-term growth.
Culture as a Competitive Advantage
Over a decade of research shows that a culture of happiness is becoming one of the biggest competitive advantages in today’s economy. Happy employees who work with passion and purpose perform at consistently high levels, multiplying their effectiveness and raising business outcomes.
The Story of CEO Tony Hsieh and Zappos
Building an enduring brand through WOW customer service and a values-based company culture – from selling shoes to delivering happiness!
People also viewed these speakers.
FAQs
How do I book Jenn Lim for my event?
Contact CAA Speakers at (424) 288-2898 or speakers@caa.com to book Jenn Lim to speak at corporate or private events, keynote speeches, speaking engagements, workshops, fireside chats, motivational speaking, or virtual appearances.
Quick booking process- Email CAA Speakers with event details
- Get availability confirmation within 24 hours
- Review speaking fee and contract terms
- Sign agreement and finalize logistics
As one of the most influential talent agencies in the world, CAA handles all speaking engagements from contract to event day coordination.
Who is Jenn Lim's booking agent?
CAA Speakers is the preferred booking agency to contact for Jenn Lim’s speaking engagements. Contact speakers@caa.com for all Jenn Lim in-person appearances and keynote speaking requests.
Contact Jenn Lim's agent- Email: speakers@caa.com
- Website: caa.com/caaspeakers
- Response: Within 24 hours
CAA Speakers can check Jenn Lim's speaking calendar with direct access to availability and official pricing. While many websites may list Jenn Lim, CAA Speakers is the direct source for authentic information about availability and pricing.
What is Jenn Lim's speaking fee?
Jenn Lim's speaking fee varies by event type, location, and requirements. As a top keynote speaker, Jenn Lim's fee reflects their expertise and market demand.
Speaking fee factors:- Event type and audience size
- Travel distance and logistics
- Presentation length and customization
- Virtual vs. in-person delivery
Additional costs: Travel, accommodation, A/V requirements, and optional meet-and-greets.
Contact CAA Speakers at speakers@caa.com for Jenn Lim's current speaking fee and detailed cost breakdown.
How much does it cost to book Jenn Lim as a keynote speaker?
The cost to book Jenn Lim as keynote speaker includes their speaking fee plus travel and logistics expenses.
Total booking cost includes:- Jenn Lim's keynote speaking fee
- Travel and accommodation
- Technical requirements and A/V setup
- Optional add-ons like book signing and meet & greets
- Virtual presentations
- Local/regional events
- Off-peak booking periods
- Flexible event dates
Email speakers@caa.com for Jenn Lim's exact booking cost and customized pricing proposal.
How to contact Jenn Lim for speaking engagements?
Contact CAA Speakers at speakers@caa.com for all Jenn Lim speaking engagements.
Official contact for Jenn Lim bookings:- Email: speakers@caa.com
- Website: https://www.caa.com/caaspeakers/jenn-lim
- Response time: 24 hours
Include your event date, location, audience size, and budget when contacting CAA about booking Jenn Lim.
Is Jenn Lim available for virtual speaking events?
Yes, Jenn Lim speaks at virtual events with professional-grade equipment and interactive presentation style.
Jenn Lim's virtual event options:- Live virtual keynotes with Q&A
- Interactive workshops and breakouts
- Hybrid events (in-person + virtual)
- Pre-recorded presentations
Virtual events offer global reach, flexible scheduling, and reduced travel costs while maintaining Jenn Lim's engaging presentation quality.
Contact CAA Speakers for Jenn Lim's virtual event availability and technical specifications.
What events can I book Jenn Lim for?
Book Jenn Lim for corporate conferences, industry events, private functions, and virtual presentations. Jenn Lim customizes content for any audience size or event type.
Event types:- Corporate meetings and conferences
- Industry summits and trade shows
- Private executive retreats
- Educational institution events
- Virtual and hybrid conferences
Jenn Lim engages audiences from private executive meetings to large conferences with thousands of attendees.
Contact CAA Speakers to discuss how Jenn Lim can customize their presentation for your specific event.
Jenn Lim booking information and availability
Check Jenn Lim's speaking availability through CAA Speakers at speakers@caa.com. Book 3-6 months in advance for best date selection during peak seasons (September-November, March-May).
Availability factors:- Event date and location
- Speaking fee and budget
- Lead time for booking
- Peak conference seasons
- 3-6 months: Best availability
- 3-6 months: Best availability
- 2-3 months: Good availability
- 1-2 months: Select availability
- Under 30 days: Limited availability
Contact CAA early in your planning process to secure Jenn Lim for your preferred event date.
Book Jenn Lim keynote speaker through CAA
Book Jenn Lim through CAA Speakers for guaranteed authentic representation and professional event coordination. CAA is the preferred booking agent for Jenn Lim, with direct access to their speaking availability and decades of experience representing the world’s top keynote speakers.
CAA booking advantages:- Direct access to Jenn Lim's calendar
- 24-hour availability confirmations
- Professional contract negotiation
- Full logistics coordination
- Industry-leading client service
Trusted by Fortune 500 companies for their most important speaking engagements. Contact speakers@caa.com to book Jenn Lim for your next event.
Will Jenn Lim speak at private events?
Yes, Jenn Lim speaks at private corporate events, executive retreats, board meetings, and exclusive functions.
Private event types:- Executive retreats and board presentations
- Client entertainment and VIP gatherings
- Corporate celebrations and award ceremonies
- Private dinners and exclusive functions
Private event benefits: Customized content, enhanced interaction, complete confidentiality, and flexible scheduling.
Contact CAA Speakers for Jenn Lim's private event availability and confidential pricing proposals.
How quickly will I get a response about booking Jenn Lim?
CAA Speakers responds to Jenn Lim booking inquiries within 24 hours during business days. Complex requests or international events may take up to 48 hours for detailed proposals.
Response timeline:- Initial acknowledgment: Within 24 hours
- Availability confirmation: 24-48 hours
- Detailed pricing proposal: 48-72 hours
- Urgent requests: Same-day priority response
Include complete event details (date, location, audience size, budget) for fastest response times.
How far in advance should I book Jenn Lim?
Book Jenn Lim 3-6 months in advance for best availability, especially during peak speaking seasons. Early booking ensures better date selection and rate negotiations.
Recommended booking timeline:- 3-6 months: Optimal availability and pricing
- 2-3 months: Good availability
- 1-2 months: Select availability
- Under 30 days: Limited availability
Peak seasons: September-November and March-May book fastest. Contact CAA Speakers early for priority consideration.
How do I get Jenn Lim pricing information?
Get Jenn Lim pricing information by contacting CAA Speakers at speakers@caa.com with your event details. Receive detailed cost breakdown within 24-48 hours with no obligation to book.
For accurate pricing, include:- Event date and location
- Audience size and type
- Event format and duration
- Budget parameters
CAA provides transparent pricing with all costs included - speaking fee, travel, accommodation, and technical requirements.