Former SVP of Culture & Communications at Southwest Airlines, Founder of Unstoppable Cultures, and Global Board Chair, Ronald McDonald House Charities
Former SVP of Culture & Communications at Southwest Airlines, Founder of Unstoppable Cultures, and Global Board Chair, Ronald McDonald House Charities
Ginger Hardage retired as Senior Vice President of Culture and Communications at Southwest Airlines after an illustrious 25 years, where she served as a member of the CEO's executive leadership team. At Southwest, Ginger led a team of 150 people responsible for building and sustaining the organization's legendary culture and communications enterprise.
In 2017, Ginger launched Unstoppable Cultures, a brand designed to help organizations create and sustain cultures of enduring greatness.
Recognized by many as a foremost global authority on building and sustaining organizational culture, Ginger was responsible for the activities at Southwest that nourished the culture and the internal and external communications function. Ginger was a tireless ambassador of the world-famous Southwest Culture, leading to honors such as being a perpetual standout on FORTUNE’s “Most Admired Companies in the World” list. She helped champion the values, purpose and “Best Place to Work” initiatives at the nation’s largest airline.
Upon her retirement, Southwest CEO Gary Kelly said “Ginger has made countless contributions to Southwest. She has been an invaluable business partner, advisor, and mentor. She brings constant, positive energy and enthusiasm to all those around her, and that is infectious. She has built superb teams that we are very proud of, and that I know will continue her special brand of excellence."
Ginger has received numerous honors throughout her career, including induction into the Public Relations Hall of Fame, being named as one of Texas’ Most Powerful and Influential Women, and receiving the prestigious Larry Foster Award for Integrity in Public Communication
from the Arthur W. Page Society. PRWeek has named her multiple times to its Top 50 Power list and 50 Most Powerful Women in Public Relations. She was named “Legendary Communicator” by Southern Methodist University, Legacy Award honoree by the Plank Center for Leadership, and selected for the James C. Bowling Executive-In-Residence Lecture Series at the University of Kentucky.
Ginger currently serves as Global Chairman of the Board for Ronald McDonald House Charities. In Dallas, she serves on the board of The Trinity Park Conservancy and was a past president of the Trinity Commons Foundation. Ginger previously served on advisory boards of Novartis in Basel, Switzerland; The Page Society; Business Civic Leadership Center, an affiliate of the U.S. Chamber of Commerce; Big Brothers and Sisters of Metropolitan Dallas; Southwest Cares; and the Council of Public Relations Firms.
Before beginning her career at Southwest Airlines in 1990, Ginger held a variety of marketing and public relations positions at Maxus Energy Corporation, Diamond Shamrock Corporation, and Life Insurance Company of the Southwest.
Ginger earned a B.A. in advertising/public relations from Texas Tech University and was recognized as an outstanding alumna by the College of Mass Communications at Texas Tech University.
Ginger lives in Dallas, TX and Santa Fe, NM with her husband, Kelly.
An organization is only as strong as its people — and that’s why winning the war to attract, engage, and retain top talent is so crucial to organizational success. With a 96% employee retention rate and decades on multiple lists as a Top Employer, Southwest Airlines has been a standout Employer Brand since before the creation of that buzz phrase. And now former Chief Culture & Communications Officer, Ginger Hardage, is pulling back the curtain on how Southwest attracts, engages, and retains their extraordinary (and extraordinarily loyal) workforce. In this keynote from Ginger, you will glean the timeless strategies that have led to Southwest’s acclaimed success in the people arena, stay current on other top strategies from leading companies, and learn how to apply them to your own organization.
When considering organizational culture, some universal lies tend to rise to the surface. In the back of our minds, we have little voices telling us that we can’t change the culture of our companies and teams. Maybe for you, that’s the idea that culture is fluffy, you can’t afford culture, or that if you empower your employees, you might lose control. But, none of those are true!
In Ginger’s signature keynote, she walks through the five lies people tell about why they can’t affect culture and reveals the counteracting truths that allow companies to build Unstoppable Cultures in their own organizations. You already have a culture – will that culture happen by default or will you define it? When you stop believing lies and start living by the truth, your culture flourishes… your employees stick around longer and people achieve more than they ever thought possible. In short, if a leader creates culture intentionally, that organization becomes unstoppable.
Every company has a culture. For some, it's a culture of innovation - new, never been done before ideas. For others, it's fun (birthday cakes and costumes are often involved). For some, it’s toxicity and gossip. There are cultures that celebrate loyalty, hard work, or profit above all else. There are cultures that are both intentional and accidental. There are cultures that draw people in and ones that drive people away. There are cultures that detract from the mission of the organization, cultures that must be overcome or compensated for, cultures that derail or dead end. Surely, you can resonate with at least one of those descriptions.
But then, there are cultures that are unstoppable. Unstoppable Cultures put people first, are consistent in nurturing their culture through systems, and are relentless in storytelling. In this signature talk from Ginger, she will walk you through these critical characteristics of unstoppable cultures. You will undoubtedly leave with both practical and inspiring ideas on how to begin the journey of building the culture you always dreamed of for your organization.
What do you think about when you think about a brand? A logo? A website? A stock symbol? Maybe. But these are just expressions of a brand; they are not what brings a brand to life. So if not these elements, what is the most important thing when we think about our brands? Ginger has a simple answer - people.
In this inspiring talk, Ginger discusses why employee engagement is the single most important element when any of us are thinking about our brands. She knows that the way an organization behaves on the inside will find its way to the outside, and that the true character of any company is expressed by its people. In “Building a Brand from the Inside Out,” learn from this 25-year Southwest Airlines veteran about creating an “employee first” culture where employees are engaged, act like owners, and are connected to their organization’s purpose.
Contact CAA Speakers at (424) 288-2898 or speakers@caa.com to book Ginger Hardage to speak at corporate or private events, keynote speeches, speaking engagements, workshops, fireside chats, motivational speaking, or virtual appearances.
Quick booking processAs one of the most influential talent agencies in the world, CAA handles all speaking engagements from contract to event day coordination.
CAA Speakers is the preferred booking agency to contact for Ginger Hardage’s speaking engagements. Contact speakers@caa.com for all Ginger Hardage in-person appearances and keynote speaking requests.
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Ginger Hardage's speaking fee varies by event type, location, and requirements. As a top keynote speaker, Ginger Hardage's fee reflects their expertise and market demand.
Speaking fee factors:Additional costs: Travel, accommodation, A/V requirements, and optional meet-and-greets.
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Contact CAA Speakers at speakers@caa.com for all Ginger Hardage speaking engagements.
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Yes, Ginger Hardage speaks at virtual events with professional-grade equipment and interactive presentation style.
Ginger Hardage's virtual event options:Virtual events offer global reach, flexible scheduling, and reduced travel costs while maintaining Ginger Hardage's engaging presentation quality.
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Book Ginger Hardage for corporate conferences, industry events, private functions, and virtual presentations. Ginger Hardage customizes content for any audience size or event type.
Event types:Ginger Hardage engages audiences from private executive meetings to large conferences with thousands of attendees.
Contact CAA Speakers to discuss how Ginger Hardage can customize their presentation for your specific event.
Check Ginger Hardage's speaking availability through CAA Speakers at speakers@caa.com. Book 3-6 months in advance for best date selection during peak seasons (September-November, March-May).
Availability factors:Contact CAA early in your planning process to secure Ginger Hardage for your preferred event date.
Book Ginger Hardage through CAA Speakers for guaranteed authentic representation and professional event coordination. CAA is the preferred booking agent for Ginger Hardage, with direct access to their speaking availability and decades of experience representing the world’s top keynote speakers.
CAA booking advantages:Trusted by Fortune 500 companies for their most important speaking engagements. Contact speakers@caa.com to book Ginger Hardage for your next event.
Yes, Ginger Hardage speaks at private corporate events, executive retreats, board meetings, and exclusive functions.
Private event types:Private event benefits: Customized content, enhanced interaction, complete confidentiality, and flexible scheduling.
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CAA Speakers responds to Ginger Hardage booking inquiries within 24 hours during business days. Complex requests or international events may take up to 48 hours for detailed proposals.
Response timeline:Include complete event details (date, location, audience size, budget) for fastest response times.
Book Ginger Hardage 3-6 months in advance for best availability, especially during peak speaking seasons. Early booking ensures better date selection and rate negotiations.
Recommended booking timeline:Peak seasons: September-November and March-May book fastest. Contact CAA Speakers early for priority consideration.
Get Ginger Hardage pricing information by contacting CAA Speakers at speakers@caa.com with your event details. Receive detailed cost breakdown within 24-48 hours with no obligation to book.
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