CAA maintains a long-standing commitment to growing its employees' careers. Assistants, mailroom clerks, and receptionists, along with additional colleagues across the company, play a critical role in enabling our business to deliver the best results for our clients. Our staff's growth comes from meaningful roles, educational offerings, and hands-on learning and development opportunities that provide the skills and knowledge needed to forge industry relationships and to build a career in entertainment, sports and media.
Learn more about CAA's entry-level training program, including the mailroom, reception, and floating assistant programs.
Through hands-on rotations in reception and the mailroom, or as a floater, you'll gain an inside understanding of how a premier entertainment and sports agency operates. Each rotation builds on the last, sharpening your skills and expanding your network. You’ll support day-to-day operations, work alongside agents and executives, and develop a strong understanding of the business. The program provides a strong foundation for a potential career at CAA. While many participants go on to assistant roles within a department, placement is not guaranteed, and each person's journey is shaped by their own performance, opportunities, and circumstances.
The entry-level program could be a good fit if you:
- are curious about a career in entertainment, sports, brands, or media and want to learn the business from the ground up
- put the team first and thrive on contributing to something bigger
- are a self-starter who takes initiative without waiting to be told
- can read a room, adapt, and flex when priorities shift
- stay tapped into industry news and trends
- thrive in a fast-paced environment and keep your cool under pressure
- don't shy away from a challenge—you'd rather get creative and solve it
Mailroom
- Reception: Connect people to the right contacts while learning who's who at CAA and what each department does.
- Clerk: Support daily mailroom operations, coordinate the secure and timely distribution of client materials, project documents, and packages across the agency. Gain hands-on exposure to CAA's fast-paced talent representation business, developing a foundational understanding of agency operations, and build relationships across the organization.
Floater
- Train on CAA's tools and workflows, cover desks across departments, and work directly with agents — all preparing you to land an assistant role.
Your early career experience at CAA helps you discover the areas of the business that interest you most. As you build skills, relationships, and industry knowledge, opportunities open up across CAA's many departments, including motion pictures, television, music and comedy touring, sports, creators, brand consulting, talent business ventures, theatre, speakers, publishing, and more.
Depending on your performance and CAA’s staffing needs, participating in CAA’s entry-level program can lead to further opportunities with the company. A successful mailroom employee may be offered the opportunity to be a floater and then an assistant, which can lead to further opportunities at CAA or elsewhere in their industry of choice.
CAA assistants play an essential role in supporting agents, executives, and teams across the agency. As an assistant, you’ll gain firsthand experience in how a premier entertainment and sports agency operates while building your skills, relationships, and industry knowledge. You’ll provide day-to-day administrative and operational support, anticipate needs, manage priorities, and serve as a point of contact for clients and colleagues. The role offers an opportunity to learn the business from the inside and build a foundation for continued growth at CAA.
The assistant role could be a good fit if you:
- are curious about a career in entertainment, sports, brands, and media and want to learn the business from the inside
- are organized and detail-oriented, with the ability to manage multiple priorities
- are a self-starter who anticipates needs and takes initiative
- can read a room, adapt, and flex when priorities shift
- communicate clearly and professionally with a range of people
- thrive in a fast-paced environment and can manage time-sensitive work
- are comfortable handling confidential information with discretion
- are solutions-oriented and don’t shy away from a challenge
An assistant role at CAA gives you the opportunity to build a strong foundation in the business while discovering the areas of the company that interest you most. As you develop your skills, relationships, and industry knowledge, opportunities can grow across CAA’s many departments, including motion pictures, television, music and comedy touring, sports, creators, brand consulting, talent business ventures, theatre, speakers, publishing, corporate communications, human resources, technology, and more.
For advice on how to prepare for a CAA interview, including guidance on AI use, see here.